Information

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2022.9.2 Regarding Rerelease of "SUPER SONICO" and "SUPER POCHACO" Related Items

A total of 6 Sold Out "SUPER SONICO" and "SUPER POCHACO" related items have been confirmed for a rerelease.

SUPER SONICO B2 Tapestry Sexy Patissiere Ver.  Price:JPY 4,000
SUPER POCHACO B2 Tapestry Sexy Patissiere Ver. Price:JPY 4,000
SUPER SONICO: 15th Anniversary B2- Size Tapestry White Bikini Ver.  Price: JPY 3,850
SUPER SONICO: 15th Anniversary B2- Size Tapestry Mini Dress Ver. Price: JPY 3,850
SUPER SONICO: B2-Size Tapestry - Gal Ver. Price: JPY 3,850
SUPER POCHACO: B2- Size Tapestry - Gal Ver. Price: JPY 3,850

Available to pre-order from (Fri) Sep 2, 2022, 12pm JST.
All orders received by (Fri) Sep 16, 2022 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) Oct 14, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.


2022.8.5 Regarding Summer Vacation Shipment and Support Hours

Thank you for shopping at the Nitroplus Online Store.
We’d like to apologize for any inconvenience, but our offices will be closed as follows for summer holidays.

(Thu)
(Fri)
(Sat)
(Sun)
(Mon)
(Tue)
(Wed)
Aug. 11 - closed
Aug. 12 - closed
Aug. 13 - closed
Aug. 14 - closed
Aug. 15 - closed
Aug. 16 - closed
Aug. 17 - business hours as usual

【Regarding Shipment】
All orders received by 12pm JST on business days will enjoy same day shipment.
※ Please note this won’t apply to orders containing pre-order items.

All orders received outside of business hours will ship the following business day.

【Regarding Customer Support】
Please note that customer support will only be available on business days during normal operational hours (10am - 6pm).
Any inquiries received outside of business hours will be serviced in the order received on the following business day.  We’re very sorry for any delay in service you may experience.

We’d like to offer our apologies for any inconvenience, and thank you for your patience and understanding.


2022.7.8 Regarding the Pre-Order for "Slow Damage 2022 Summer File Folder Set"

In addition to 2 visuals used in a teaser advertisement and 1 featured illustration in our July 2021 Staff Blog, a 2022 Summer Themed illustration by Yamada Uiro is also included in the 4 pcs. File Folder Set.
Exclusive Edition is also available with a B2 Tapestry! This is only available for a limited time, so don't miss out!!

Slow Damage 2022 Summer File Folder Set Price:JPY 1,320

Available for pre-order from (Fri) July 8, 2022, 12pm JST.
All orders received by (Fri) July 22, 2022 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) August 26, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.


Slow Damage 2022 Summer File Folder Set (B2 Tapestry Exclusive Edition) Price:JPY 5,000

Available for pre-order (Fri) July 8, 2022, 12pm - (Fri) July 22, 2022 12pm JST.
Scheduled to ship from (Fri) August 26, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.



2022.7.8 Regarding the Pre-Order for "SUPER SONICO: 15th Anniversary Body Pillow Cover"

In commemoration of the 15th anniversary since the debut of SUPER SONICO, the new illustration for the body pillow case is drawn by Tsujisanta and is now available!

SUPER SONICO: 15th Anniversary Body Pillow Cover Price:JPY 13,200

Available for pre-order from (Fri) July 8, 2022, 12pm JST.
All orders received by (Fri) July 22, 2022 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) August 26, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.



2022.7.8 Regarding the Pre-Order for "Smile of the Arsnotoria File Folder Set"

File Folder set from Mobile RPG Game "Smile of the Arsnotoria" developed by NITRO PLUS is now available!

Smile of the Arsnotoria File Folder Set Price:JPY 1,100

Available for pre-order from (Fri) July 8, 2022, 12pm JST.
All orders received by (Fri) July 22, 2022 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) August 26, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.



2022.5.13 Nitroplus Online Store Shipping cost Changes

Thank you for your patronage to Nitroplus Online Store.

Due to price revision of Japan Post in regards to international shipping, Nitroplus Online Store will also be adjusting its shipping cost.

In addition, due to logistical and economic challenges, Nitroplus Online Store will no longer accept new orders from Russia.
We will be cancelling any existing orders that have not yet been shipped.

country Old shipping cost New shipping cost
Australia 3,300 3,600
Austria 3,400 3,600
Belgium 3,400 3,600
Canada 3,300 3,600
China 2,400 2,550
Finland 3,400 3,600
France 3,400 3,600
Germany 3,400 3,600
Hong Kong 2,400 2,900
Hungary 3,400 3,600
Indonesia 2,400 2,900
Ireland 3,400 3,600
Italy 3,400 3,600
Macau 2,400 2,900
Malaysia 2,400 2,900
Mexico 3,300 3,600
Netherlands 3,400 3,600
Norway 3,400 3,600
Philippines 2,400 2,900
Poland 3,400 3,600
Singapore 2,400 2,900
South Korea 2,400 2,550
Spain 3,400 3,600
Sweden 3,400 3,600
Switzerland 3,400 3,600
Taiwan 2,400 2,550
Thailand 2,400 2,900
United Kingdom 3,400 3,600
United States 3,300 4,050
Vietnam 2,400 2,900


Effective as of Tuesday, May 31, 2022, 12pm JST.

For further details, please refer to here



2022.5.13 "SUPER SONICO/SUPER POCHACO B2 Tapestry Sexy Patissiere Ver." are up for Pre-Order

Tsujisanta's 2022 Valentine illustration of SUPER SONICO and SUPER POCHACO in 2 designs are available for order at the same time!!

SUPER SONICO B2 Tapestry Sexy Patissiere Ver.  
SUPER POCHACO B2 Tapestry Sexy Patissiere Ver. 
Price:JPY 4,000 each

Available for pre-order from (Fri) May. 13, 2022, 12pm JST.
All orders received by (Fri) May. 27, 2022 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) June 24, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.



2022.5.2 Apology from Nitroplus Online Store System Failure

Thank you for using Nitroplus Online Store.
Due to a system failure, all services(each services varied due to time of failure), were unavailable.
The system restoration was completed around 7:00 pm JST today, and Nitroplus Online Store is now operating normally.
We deeply apologize for any inconveniences this may have caused you.

1: Occurrence Date and Time
From Sunday, May 1, 2022, 6:00 am JST to around Monday, May 2, 2022, 7:00 pm JST.

2: Incident Details
・From Sunday, May 1, 2022, 6:00 am JST to around Monday, May 2, 2022, 7:00 pm JST.
During the above stated period, credit card, PayPal and other form of payments cannot be processed.
In addition, user inquiries sent via Nitroplus Online Store's inquiry form were not received due to system failure.

・From Monday, May 2, 2022, 5:00 pm JST to around May 2, 2022, 7:00 pm JST.
All services were unavailable.

3: Cause of Incident
Due to System Troubles

We sincerely apologize to all of you for the inconvenience.
We are working to prevent similar incidents from occurring in the future.

If you have submitted an inquiry during the specified period and dates, please contact Customer Support again due to your inquiry not being received.
Please note that the reply will be after Friday, May 6, 2022 due to Golden Week.


2022.4.22 Regarding Shipment and Customer Support Over Golden Week (Japanese Holiday)

Thank you very much for shopping at the Nitroplus Online Store.
Please note that the Nitroplus Online Store will be closed the following days for Golden Week holiday.

(Fri) 
(Sat)
(Sun)
(Mon)
(Tue)
(Wed)
(Thu)
(Fri)
Apr. 29 - closed
Apr. 30 - closed
May. 1 - closed
May. 2 - open
May. 3 - closed
May. 4 - closed
May. 5 - closed
May. 6 - business hours as usual

【Regarding Shipment】
All orders received by 12pm JST on business days will enjoy same day shipment.
※ Please note this won’t apply to orders containing pre-order items.

All orders received outside of business hours will ship the following business day.

【Regarding Customer Support】
Please note that customer support will only be available on business days during normal operational hours (10am - 6pm).
Any inquiries received outside of business hours will be serviced in the order received on the following business day.  We’re very sorry for any delay in service you may experience.

We’d like to offer our apologies for any inconvenience, and thank you for your patience and understanding.


2022.4.18 Nitroplus Online Store Server Maintenance

Thank you very much for shopping at the Nitroplus Online Store.

The Nitroplus Online Store will be closed for maintenance during the following periods.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

(Fri)April. 22, 2022, 18:00-(Mon)April. 25, 2022, 7:00 JST

The Nitroplus Online Store will not be available during these times.



2022.3.4 Regarding reservation of "SUPER SONICO's Acrylic Board Tiger Bikini Ver."

Featuring the New Year illustration of Tsujisanta of SUPER SONICO, now made available as an Acrylic Board!

SUPER SONICO's Acrylic Board Tiger Bikini Ver.  Price: 4,500 JPY
 
In addition, recently sold-out item below is open for pre-order again.

SUPER POCHACO's Acrylic Board Plump P.E Uniform Ver.  Price: 4,500 JPY

Available for pre-order from (Fri) Mar. 4, 2022, 12pm JST.
All orders received by (Fri) Mar. 18, 2022 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) Apr. 15, 2022.  Should circumstances delay shipment, we ask for your patience and understanding.



2022.2.25 Nitroplus Online Store System Maintenance

Thank you very much for shopping at the Nitroplus Online Store.

The Nitroplus Online Store will be closed for maintenance during the following periods.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Mon)Feb. 28, 2022, 13:00-Tue)Mar. 1, 2022, 13:00 JST

The Nitroplus Online Store will not be available during these times.



2020.4.28 Regarding International Shipment

As always, we thank you for shopping at the Nitroplus Online Store.

Due to reduced flights, EMS is currently unable to service certain countries and territories.

Please see the following link for more details.

https://www.post.japanpost.jp/int/information/index_en.html

We'd like to apologize for the inconvenience, but this situation is unfortunately out of our control.  We hope for your patience and understanding.