Information

2018.8.6 Regarding Summer Vacation Shipment and Support Hours

Thank you for shopping at the Nitroplus Online Store.
We’d like to apologize for any inconvenience, but our offices will be closed as follows for summer holidays.

Summer Holidays: (Sat) Aug. 11, 2018 - (Wed) Aug. 15, 2018

【Regarding Shipment】
All orders received by (Fri) Aug. 10 at 12pm JST will be shipped out the same day.
* Orders must meet the following requirement for same day shipment.
・All items in the order must currently be in stock, and payment must be complete.

All orders received after (Fri) Aug. 10 at 12pm JST will be shipped from (Thu) Aug. 16.

【Regarding Customer Support】
Customer support will be available until (Fri) Aug. 10 at 18:00JST.
All inquiries received by 18:00JST on the 10th will be handled the same day.
All inquiries received after 18:00JST on the 10th will be responded to from (Thu) Aug. 16.

We’re again very sorry for any inconvenience, and hope for your patience and understanding.  We appreciate your business and look forward to serving you.


2018.8.3 about acceptance of reservations for "Super Pochaco x Nitroplus Online Store 5th Anniversary B0 Tapestry"

At the Nitroplus Online Store, we will handle "Super Pochaco x Nitroplus Store 5th Anniversary B0 Tapestry."

Super Pochaco x Nitroplus Online Store 5th Anniversary B0 Tapestry Price: 12,960JPY

A new collaborative item celebrating the 5th anniversary of  the debut of "Super Pochaco" and the 5th anniversary of the opening of the official mail order site "Nitroplus Online Store."
Drawn by the illustrator, Tsuji Santa.

Available for preorder from (Mon) Aug. 6, 2018 at 12pm JST.
All orders received by (Mon) Aug. 20, 2018 are guaranteed.  After this date, orders will be accepted while supplies last.
Scheduled to ship from September, 2018.Please note that depending on circumstances, delivery may be delayed.


【Warning】
This product is not available for purchase to persons under the age of 15.



2018.8.3 Sale of "Racing Miku 2018 ver. & Super Sonico Collaboration B2 Size Tapestry"

Nitroplus Online Store will distribute the "Racing Miku 2018 ver. & Super Sonico Collaboration B2 Size Tapestry" that was sold at the "Wonder Festival 2018 (Summer)" hosted in Chiba's Makuhari Messe Sunday, July 29th, 2018.

Racing Miku 2018 ver. & Super Sonico Collaboration B2 Size Tapestry Price: 3,780JPY

Available for preorder from (Mon) Aug. 6, 2018 at 12pm JST.
Scheduled to ship from (Fri) Aug. 10, 2018.Please note that depending on circumstances, delivery may be delayed.


【Warning】
Stocks are limited. When the item has sold out, please accept our apologies.



2018.6.8 Touken Ranbu: Summer 2018 Comiket Set - Soon Available for Pre-Order

The Nitroplus Online Store will soon be accepting pre-orders for the Touken Ranbu: Summer 2018 Comiket Set, which will be available for advanced sale at Comic Market 94 in Tokyo, Japan.

Touken Ranbu: Summer 2018 Comiket Set  Price: 4,320JPY

【Set Contents】
・Touken Ranbu Official Comprehensive Visual Guide “Touken Ranbu Kenran Zuroku II”
・Touken Ranbu: Index Stickers
* Comic Market 94 event exclusive purchase bonus “Touken Ranbu Kenran Zukan A4 File Folder 2-Piece Set” not included.

Preorder Period: (Mon) June 11, 2018 12pm - (Mon) July 9, 2018 12pm JST
* All orders received during these dates will be honored.
* In the event that pre-order reservations exceed available supply, acceptance of new orders may be temporarily suspended.
Scheduled to ship from (Fri) Aug. 31, 2018.  Should unforeseen circumstances cause shipment delay, we ask for your patience and understanding.  

【Warning】
・This product will be available for advanced sale at Comic Market 94, held Aug. 10-12, 2018 at Tokyo Big Site.  Please note that your order cannot be cancelled.  
・There are plans to offer both the "Touken Ranbu Kenran Zuroku II" and the "Touken Ranbu: Index Stickers" for sale individually at a later date, but no further information is available at this time.  Individual sale prices are listed below.
 Touken Ranbu Kenran Zuroku II  Price: 2,700JPY
 Touken Ranbu: Index Stickers  Price: 1,836JPY
・Please refrain from contacting the Nitroplus Store regarding Comic Market 94 inquiries.



2018.6.8 Re-Release of Touken Ranbu File Folder Storage Case & Postcard Sets

Though they have been out of stock, we’ll soon be re-releasing our Touken Ranbu: File Folder Storage Case and 2 varieties of Touken Ranbu: Magazine Illustration 5 Postcard Sets.

Touken Ranbu: File Folder Storage Case   Price: 1,620JPY
Touken Ranbu: Magazine Illustration 5 Postcard Set 1  Price: 756JPY
Touken Ranbu: Magazine Illustration 5 Postcard Set 2   Price: 756JPY

Available for pre-order from (Mon) June 11, 2018 12pm.
All orders received by (Mon) June 25, 2018 are guaranteed.  After this date, orders will be accepted while supplies last.
Scheduled to ship from July 2018.  Should unforeseen circumstances delay shipment, we ask for your patience and understanding.

【Warning】
・Please note that when ordering any of these products together with the “Touken Ranbu: Summer 2018 Comiket Set” or other pre-order products, your order will ship only once all products are in stock, regardless of your payment method.



2018.6.8 Nitroplus Online Store Server Maintenance

Thank you very much for shopping at the Nitroplus Online Store.

The Nitroplus Online Store will be closed for maintenance during the following periods.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

First Time: MonJun. 11, 2018 AM 7:00-8:00 JST
Second Time: (TueJun. 12, 2018 AM 7:00-8:00 JST


The Nitroplus Online Store will not be available during these times.



2018.4.23 Regarding Shipment and Customer Support Over Golden Week (Japanese Holiday)

Thank you very much for shopping at the Nitroplus Online Store.
Please note that the Nitroplus Online Store will be closed the following days for Golden Week holiday.

(Sat)  Apr. 28 - closed
(Sun) Apr. 29 - closed (holiday)
(Mon) Apr. 30 - closed (holiday)
(Tue) May. 1 - open
(Wed) May. 2 - open
(Thu) May. 3 - closed (holiday)
(Fri)   May. 4 - closed (holiday)
(Sat)  May. 5 - closed (holiday)
(Sun) May. 6 - closed
(Mon) May. 7 - business hours as usual

※ Closed: Weekends and Holidays

【Regarding Shipment】
All orders received by 12pm JST on business days will enjoy same day shipment.
※ Please note this won’t apply to orders containing pre-order items.

All orders received outside of business hours will ship the following business day.

【Regarding Customer Support】
Please note that customer support will only be available on business days during normal operational hours (11am - 6pm).
Any inquiries received outside of business hours will be serviced in the order received on the following business day.  We’re very sorry for any delay in service you may experience.

We’d like to offer our apologies for any inconvenience, and thank you for your patience and understanding.


2018.4.20 sweet pool: 10 Year Anniversary File Folder Set - Coming Soon

The Nitroplus Online Store will soon be carrying the “sweet pool: 10 Year Anniversary File Folder Set.”

sweet pool: 10 Year Anniversary File Folder Set Price: 1,080JPY

A file folder set created to commemorate the 10 year anniversary of sweet pool's release, this set of 3 A4-sized folders includes a color variation of the PlayStation Vita version package artwork by Seiji Onitsuka.

Available for preorder from (Fri) April 20, 2018 at 12pm JST.
Scheduled to ship from (Fri) May 25, 2018.  In the event that shipment is delayed, we ask for your patience and understanding.

【Warning】
・Quantities are limited.  Sales will end once product is sold out.
・Images are for illustrative purposes only.  Actual product may slightly vary.



2018.4.6 Nitroplus Online Store Server Maintenance

Thank you very much for shopping at the Nitroplus Online Store.

The Nitroplus Online Store will be closed for maintenance during the following periods.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

(WedApr. 11, 2018 AM 7:00-8:00 JST

The Nitroplus Online Store will not be available during these times.



2018.3.30 Regarding reserving new "AnimeJapan 2018" Items

Nitroplus Online Store will handle sales of the new Items sold at "AnimeJapan 2018", which was held at Big Sight Tokyo on the 24th and 25th of March, 2018.

Touken Ranbu: Magazine Illustration 5 Postcard Set 1   Price: 756JPY
Touken Ranbu: Magazine Illustration 5 Postcard Set 2   Price: 756JPY

Available for preorder from (Mon) Apr. 2, 2018 at 12pm JST.
Scheduled to ship from (Mon) Apr. 9, 2018.Please note that depending on circumstances, delivery may be delayed.

Thunderbolt Fantasy Project Clear File Set   Price: 1,080JPY

Available for preorder from (Mon) Apr. 2, 2018 at 12pm JST.
Scheduled to ship from late April, 2018.Please note that depending on circumstances, delivery may be delayed.

【Please note】
・These products are subject to limited availability. Please excuse us in the case it should sell out.