2025.8.26 Regarding Shipments to the United States
Thank you very much for always using the NITRO Online Store.
At present, due to changes in U.S. customs and regulations, Japan Post has temporarily suspended shipments to the United States.
For details, please refer to the official Japan Post announcement below:
https://www.post.japanpost.jp/int/information/2025/0825_01_en.html
Accordingly, orders to the United States will be placed on hold.
We sincerely apologize for the great inconvenience this may cause and kindly ask for your understanding and cooperation.
2025.8.8 Regarding Pre-orders for 2 Variants of "TOGAINU NO CHI Acrylic Stand"
The promotional illustration is now available as acrylic stands!
▼TOGAINU NO CHI Acrylic Stand Packaging Illustration Black Ver.
▼TOGAINU NO CHI Acrylic Stand 2004 Ver.
Price：1,980 JPY each
Available for pre-order from (Fri) August 8, 2025 12 pm JST.
All orders received by (Tue) August 26, 2025 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Tue) September 30, 2025. Should circumstances delay shipment, we ask for your patience and understanding.
2025.8.8 Regarding Reissue of "NITRO CHiRAL Acrylic Stand" (Total of 48 variants)
The "NITRO CHiRAL Acrylic Stand" (Total of 48 variants) will be available to pre-order again for a limited, so don't miss out!
▼NITRO CHiRAL Acrylic Stand (Total of 48 variants)
Price：1,500 JPY/1,800 JPY each ※Size and price vary depending on the character.
Pre-order Period: (Fri) August 8, 2025 12 pm JST to (Tue) August 26 12 pm JST
Scheduled to ship from (Tue) September 30, 2025. Should circumstances delay shipment, we ask for your patience and understanding.
2025.8.1 Regarding Summer Vacation Shipment and Support Hours
Thank you for shopping at the NITRO Online Store.
We’d like to apologize for any inconvenience, but our offices will be closed as follows for summer holidays.
(Sun)
(Mon)
(Tue)
(Wed)
(Thu)
(Fri)
(Sat)
(Sun)
(Mon)
Aug. 10 - closed
Aug. 11 - closed
Aug. 12 - open
Aug. 13 - closed
Aug. 14 - closed
Aug. 15 - closed
Aug. 16 - closed
Aug. 17 - closed
Aug. 18 - business hours as usual
【Regarding Shipment】
All orders received by 12pm JST on business days will enjoy same day shipment.
※ Please note this won’t apply to orders containing pre-order items.
All orders received outside of business hours will ship the following business day.
【Regarding Customer Support】
Please note that customer support will only be available on business days during normal operational hours (10am - 6pm).
Any inquiries received outside of business hours will be serviced in the order received on the following business day. We’re very sorry for any delay in service you may experience.
We’d like to offer our apologies for any inconvenience, and thank you for your patience and understanding.
2025.6.11 NITRO Online Store System Maintenance
Thank you very much for shopping at the NITRO Online Store.
The NITRO Online Store will be closed for maintenance during the following periods.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.
Closed for Maintenance:
June 12, 2025 (Thu) AM1:00 ～ AM3:00 JST
The NITRO Online Store will not be available during these times.
2025.6.6 Regarding Pre-orders for "SUPER SONICO" and "SUPER POCHACO" Acrylic Stands(4 Variants)
A total of 4 "SUPER SONICO" and "SUPER POCHACO" acrylic stands will be available for pre-orders.
▼SUPER SONICO Acrylic Stand Mini Dress Ver.
▼SUPER SONICO Acrylic Stand White Bikini Ver.
▼SUPER POCHACO Acrylic Stand Plump Bikini Ver.
▼SUPER POCHACO Acrylic Stand Gal Ver.
Price：1,500 JPY each
Available for pre-order from (Fri) June 6, 2025 12 pm JST.
All orders received by (Fri) June 20, 2025 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) July 18, 2025. Should circumstances delay shipment, we ask for your patience and understanding.
2025.5.23 Notification Regarding the Implementation of the Identity Authentication Service "3D Secure 2.0"
Thank you for using the NITRO Online Store.
To enhance security and prevent fraudulent use of credit cards, the NITRO Online Store will be implementing EMV 3D Secure (hereinafter referred to as "3D Secure 2.0").
■ Implementation Date
May 27, 2025 (Tue) at AM3:00 JST
Due to maintenance for the implementation of 3D Secure 2.0, services will be unavailable during the following period.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
■Maintenance Period
May 27, 2025 (Tue) AM1:00 ～ AM3:00 JST
During this period, all services will be unavailable.
■What is 3D Secure 2.0?
3D Secure 2.0 is a security service designed to prevent unauthorized use of credit cards during online transactions.
In addition to entering credit card information, users may be required to complete identity verification using a one-time password or other authentication methods.
Not all transactions will require authentication?additional verification will only be prompted for transactions deemed high-risk.
＜Supported Credit Card Brands＞
Visa「Visa Secure」
Mastercard「Mastercard ID Check」
JCB「J/Secure（TM）」
American Express「American Express SafeKey」
Diners Club「ProtectBuy（R）」
■Important Notes Regarding 3D Secure 2.0
To use credit card payments on this website after the implementation of 3D Secure 2.0, you must register for 3D Secure 2.0 with your card issuer in advance.
※Please contact your card issuer for details on how to register for 3D Secure 2.0.
※Some card issuers may not support 3D Secure 2.0. If your card is not supported, please check with your card issuer for alternative options.
※「After the implementation of 3D Secure 2.0, previously registered credit cards may no longer be usable.
If this occurs, please re-enter your credit card information and complete the payment process again.
※Authentication methods and authentication screen displays may vary depending on the card issuer.
For more details, please contact your card issuer.
※Even if authentication is successfully completed, transactions may still be declined depending on your credit card usage status.
2025.4.18 Regarding Shipment and Customer Support Over Golden Week (Japanese Holiday)
Thank you very much for shopping at the NITRO Online Store.
Please note that the NITRO Online Store will be closed the following days for Golden Week holiday.
(Tue)
(Wed)
(Thu)
(Fri)
(Sat)
(Sun)
(Mon)
(Tue)
(Wed)
Apr. 28 - open
Apr. 29 - closed
Apr. 30 - open
May. 1 - open
May. 2 - open
May. 3 - closed
May. 4 - closed
May. 5 - closed
May. 6 - closed
May. 7 - business hours as usual
All orders received by 12pm JST on business days will enjoy same day shipment.
※ Please note this won’t apply to orders containing pre-order items.
All orders received outside of business hours will ship the following business day.
【Regarding Customer Support】
Please note that customer support will only be available on business days during normal operational hours (10am - 6pm).
Any inquiries received outside of business hours will be serviced in the order received on the following business day. We’re very sorry for any delay in service you may experience.
We’d like to offer our apologies for any inconvenience, and thank you for your patience and understanding.
2025.3.28 Regarding Pre-orders for "NITRO CHiRAL Acrylic Stand" (Total of 48 variants)
In celebration of the NITRO CHiRAL brand's 20th anniversary, 48 characters from the NITRO CHiRAL's past works will be released as acrylic stands.
▼NITRO CHiRAL Acrylic Stand (Total of 48 variants)
Price：1,500 JPY/1,800 JPY each ※Size and price vary depending on the character.
Available for pre-order from (Fri) Mar 28, 2025 12 pm JST.
All orders received by (Fri) April 11, 2025 at 12pm JST will be honored. Subsequent orders will be available while supplies last.
Scheduled to ship from (Fri) May 23, 2025. Should circumstances delay shipment, we ask for your patience and understanding.
2024.11.5 Notice of Release Delay - "Touken Ranbu Exhibition Travelogue 2015-2024"
This is to inform you that the shipping date of the following item has been delayed.
▼Touken Ranbu Exhibition Travelogue 2015-2024 Price: 3,960 JPY
(Before) (Thu) November 21, 2024.
↓
(After) TBA (We will announce the release date as soon the new date has been finalized.)
For more information, please check future notice from Shogakukan-Shueisha Productions Co., Ltd.
https://books.shopro.co.jp/?news=tenran
【Remarks】
Publisher/Distributor: Shogakukan-Shueisha Productions Co., Ltd.
